📱 Mobile Development

Field Service App

Built a comprehensive mobile workforce management solution for a field service company, enabling real-time job tracking, route optimization, and offline capabilities for 200+ field technicians.

Project Overview

The Challenge

A field service company needed to modernize their workforce management:

Paper-based job scheduling and tracking
No real-time visibility into field operations
Inefficient route planning leading to delays
Difficulty accessing customer information on-site
Manual timesheet and expense reporting

Our Solution

What We Delivered

📋

Job Management

Real-time job assignment
Work order details and history
Customer information access
Photo and signature capture

🗺️

Route Optimization

AI-powered route planning
GPS tracking and navigation
Traffic-aware routing
Multi-stop optimization

📴

Offline Capability

Work without internet connection
Automatic data sync when online
Offline forms and checklists
Cached customer data

💼

Admin Dashboard

Real-time fleet tracking
Job scheduling and dispatch
Performance analytics
Inventory management

Impact

Results Achieved

⚡

40% More Jobs/Day

Increased technician productivity significantly

🚗

25% Fuel Savings

Optimized routes reduced travel time and costs

😊

95% Customer Satisfaction

Improved service quality and response times

📊

Real-Time Visibility

Complete transparency into field operations

📱

200+ Active Users

All field technicians using the app daily

💰

ROI in 6 Months

Quick return on investment from efficiency gains

Technology Stack

Tools & Technologies Used

Mobile

React Native

Backend

Node.js, GraphQL

Database

PostgreSQL, SQLite

Maps

Google Maps API

Cloud

AWS, Firebase

Timeline

4 Months

Need a Field Service Solution?

Empower your field workforce with a mobile-first solution. Let's discuss your requirements.

Get Started Call: +91 954 414 5533